Tkbt — Your Personal Information Completely Secure

Tkbt is one of the most trusted online gaming platforms for players in Bangladesh. Your privacy is not just a legal obligation to us — it is our ethical commitment to our users. tkbt's privacy policy is written in plain English so every user can clearly understand how their information is used.

This privacy policy applies to the tkbt website, mobile app, and all related services. We adhere to international data protection standards and never sell or rent your personal information to third parties.

1 What Data We Collect

Tkbt only collects information that is necessary to provide our services. We never collect unnecessary or excessive data.

Information Collected at Registration

• Full name (as per national ID card)
• Mobile number (for OTP verification)
• Date of birth (for age verification)
• Email Address (Optional)
• Password (stored in encrypted form)

Information Collected During Account Use

• Transaction history (deposits, withdrawals)
• Gaming History & Statistics
• IP Address & Device Information
• Browser type and operating system
• Site access times and session data

Information Collected During KYC Verification

• Copy of national ID card or passport
• Selfie or photo (for identity verification)
• Bank account or mobile banking details

Data Type	Purpose of Collection	Retention Period
Identity Information	Account Verification & Security	Duration of active account + 5 years
Transaction Information	Financial Records & Legal Obligations	7 Years
Gaming Information	Service improvement and bonus calculation	For the duration of active account
Cookies & Tracking	Improving User Experience	Per session or up to 1 year

2 Purpose of Data Use

Tkbt uses your data only for specific, legitimate purposes. We never use your information for anything else without your consent.

• Service Delivery: Account creation, transaction processing, and gaming service operations.
• Security Assurance: Fraud prevention, blocking unauthorized access, and account protection.
• Legal Obligations: Compliance with KYC, AML (Anti-Money Laundering), and government regulations.
• Service Improvement: Analyzing user experience to improve the platform.
• Contact: Important updates, transaction confirmations, and support services.
• Promotions: Sending bonus offers and promotional messages with your consent.

3 Data Protection Methods

Tkbt uses industry-leading security technology to protect your privacy. Our security infrastructure is continuously updated.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Firewall Protection: Multi-layer firewall to protect servers from unauthorized access.
• Two-Factor Authentication: An additional layer of security for your account.
• Regular Security Audits: Regular system verification by independent third-party experts.
• Data Backup: Regular encrypted backups stored on secure servers.
• Access Control: Only authorized personnel can access specific user data.

4 Cookie Policy

Tkbt uses cookies to enhance your experience. Cookies are small text files stored on your device that help remember your preferences.

Types of Cookies We Use

• Essential Cookies: Required for core site functionality — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Functionality Cookies: To remember your language preferences and login details.
• Analytics Cookies: Analyzing user behavior to enhance our services.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect some site features.

5 Sharing Data with Third Parties

Tkbt never sells your personal data under any circumstances. However, information may be shared in the limited cases outlined below.

• Payment Processor: bKash, Nagad, Rocket — only the information required to complete transactions.
• Legal Authorities: To comply with court orders or legal obligations.
• Security Partner: Trusted partner for fraud detection and prevention.
• Game Provider: Only the minimum information necessary to deliver gaming services.

6 International Data Transfers

Since tkbt operates on international servers, your data may be processed on servers in various countries. In such cases, we ensure that:

• Full encryption is maintained during all data transfers.
• Receiving servers comply with international data protection standards (GDPR-equivalent).
• Data is retained only for as long as necessary to provide the service.

7 Your Rights

As a tkbt user, you have important rights over your personal data. We fully respect and uphold these rights.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You can limit the use of your data in certain circumstances.
• Right to Portability: You can request to download your data or have it transferred elsewhere.
• Right to Object: You can object to the use of your data for specific purposes.

To exercise these rights, please contact our support team. We will generally respond to your request within 30 days.

8 Protection of Minors' Privacy

Tkbt is strictly prohibited for anyone under 18. We never knowingly collect any data from minors.

• Age is verified at the time of registration.
• Age is verified through identity documents during the KYC process.
• Any account found to have collected information from a minor will be closed immediately.

9 Changes to the Privacy Policy

Tkbt reserves the right to update this privacy policy when necessary. For any significant changes, we will notify you via your mobile number or email.

• The date of any changes will be noted at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Contact support if you need a previous version.

10 Contact & Complaints

For any questions or concerns about our Privacy Policy, please contact the tkbt support team.

• Live chat support: available 24/7
• Email: [email protected] (typically replied to within 24 hours)
• Complaints are resolved within a maximum of 7 business days of submission.